Privacy Policy

This Privacy Policy describes how Hangry Joe's ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects personal information when you visit our website at hangryjoesmeal.click, place orders, create an account, interact with our services, or otherwise engage with us online or offline. We are committed to protecting your privacy and handling your personal information with transparency, integrity, and in compliance with applicable United States federal and state privacy laws.

Please read this Privacy Policy carefully. By using our website or services, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree with this policy, please discontinue use of our website and services immediately.

1. About Us and How to Contact Us

Hangry Joe's is a food service business operating in the United States. We operate the website located at hangryjoesmeal.click and provide food-related products and services to our customers.

Contact Information

For any privacy-related questions, concerns, requests, or complaints, please reach out to us using the contact details provided above. We will make every effort to respond to your inquiry promptly and within the timeframes required by applicable law.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our website at hangryjoesmeal.click
• Customers who place food orders through our website or related platforms
• Users who create accounts or register with our services
• Individuals who sign up for our newsletters, promotional offers, or loyalty programs
• Any person who contacts us for customer support or general inquiries
• Users who interact with our social media pages, online advertisements, or third-party platforms linked to our services

This policy does not apply to third-party websites, applications, or services that may be linked to from our website. We encourage you to review the privacy policies of any third-party services you access through links on our platform.

3. Information We Collect

We collect various types of information in connection with your interactions with us. The categories of personal information we collect are described in detail below.

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address (including street address, city, state, and ZIP code)
• Date of birth (where required for age verification)
• Username and password credentials
• Profile picture or avatar (if provided)

3.2 Payment and Financial Information

When you make a purchase through our website, we collect payment-related information including:

• Credit card or debit card number (last four digits only — full card numbers are processed by our secure payment processors)
• Billing name and address associated with the payment method
• Transaction history and order details
• PayPal or other digital wallet identifiers (where applicable)

3.3 Order and Food Preference Information

As a food service business, we collect information related to your orders and preferences, including:

• Food items ordered, including customizations and special requests
• Dietary restrictions, allergies, or food preferences you voluntarily share with us
• Order history and frequency
• Delivery instructions and preferences
• Feedback, ratings, and reviews about our food and services

3.4 Usage and Technical Data

When you visit or interact with our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system and device type
• Pages visited on our website and time spent on each page
• Referring website or URL
• Links clicked and features used
• Date and time of your visit
• Search queries made on our website
• Crash reports and error logs

3.5 Location Data

To provide accurate delivery services, we may collect:

• Delivery address as entered by you
• Approximate geographic location based on IP address
• Precise geolocation data from your mobile device (only with your explicit consent)

3.6 Communications Data

When you contact us or interact with us, we may collect:

• Content of emails, messages, or chat conversations with our support team
• Records of phone calls (where permitted by law and where notice is provided)
• Survey responses and feedback submissions
• Social media interactions with our official pages

3.7 Cookie and Tracking Data

We use cookies, web beacons, pixels, and similar tracking technologies to collect data about how you use our website. Please refer to Section 9 of this policy for detailed information about our cookie practices.

3.8 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you log in using a social media account or interact with our social pages)
• Third-party food delivery platforms or aggregators
• Marketing and advertising partners
• Analytics providers
• Publicly available sources

4. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. Specifically, we use your information to:

4.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders
• Coordinate delivery or pickup of your orders
• Send order confirmations, receipts, and status updates
• Create and manage your customer account
• Respond to your inquiries, complaints, and customer service requests
• Process payments and manage refunds or adjustments
• Accommodate dietary restrictions, allergies, or special food preferences

4.2 Business Operations and Improvement

• Monitor and analyze usage trends and patterns on our website
• Improve our website functionality, user interface, and overall customer experience
• Develop new products, menu items, and service features
• Conduct internal research and data analytics
• Manage and optimize our supply chain and food preparation processes
• Train staff and improve operational efficiency

4.3 Marketing and Promotional Communications

• Send you promotional emails, special offers, and newsletters (with your consent where required)
• Personalize marketing messages based on your order history and preferences
• Display targeted advertisements on our website and third-party platforms
• Administer contests, promotions, sweepstakes, or loyalty programs
• Conduct customer satisfaction surveys

You have the right to opt out of marketing communications at any time. See Section 7 for information about your privacy rights and how to exercise them.

4.4 Legal Compliance and Safety

• Comply with applicable laws, regulations, and legal obligations
• Respond to lawful requests from government authorities, law enforcement, or courts
• Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities
• Enforce our Terms of Service and other agreements
• Protect the rights, property, and safety of Hangry Joe's, our customers, and the public
• Maintain records as required by food safety regulations and applicable federal and state law

4.5 Personalization

• Remember your food preferences and past orders to make recommendations
• Customize the content and offers displayed to you on our website
• Provide a more efficient and tailored ordering experience

5. Sharing Your Information with Third Parties

We do not sell your personal information for monetary compensation. However, we may share your information with trusted third parties in the following circumstances:

5.1 Service Providers and Business Partners

We engage third-party service providers who perform functions on our behalf, including:

• Payment processors: To securely process your transactions
• Delivery partners: To fulfill food delivery orders to your location
• Cloud hosting and IT providers: To maintain and operate our website and systems
• Email and communication providers: To send order confirmations and marketing communications
• Analytics providers: Such as Google Analytics, to understand how users interact with our website
• Customer support platforms: To manage and respond to customer inquiries
• Marketing and advertising platforms: To deliver targeted advertisements

These service providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or enforceable governmental request
• Respond to a court order, subpoena, or other legal process
• Investigate or prevent fraud, security threats, or illegal activity
• Protect the rights, property, or safety of Hangry Joe's, our customers, or others

5.3 Business Transfers

In the event that Hangry Joe's is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website if your information becomes subject to a different privacy policy as a result of such a transaction.

5.4 With Your Consent

We may share your information with third parties when you have provided explicit consent to do so, such as when you participate in joint promotions or integrate third-party applications with your account.

5.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for business analysis, research, and marketing purposes.

6. Data Security

Hangry Joe's takes the security of your personal information seriously. We implement a range of administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction.

6.1 Security Measures We Employ

• Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
• Access controls: We limit access to personal information to authorized employees and contractors who have a legitimate business need
• Password security: We store passwords in encrypted, hashed form using industry-standard algorithms
• Payment security: Our payment processes comply with Payment Card Industry Data Security Standards (PCI-DSS)
• Regular security assessments: We conduct periodic reviews of our security practices and systems
• Firewalls and intrusion detection: We use firewalls and monitoring tools to detect and respond to suspicious activity
• Employee training: We train our staff on privacy and data security best practices

6.2 Data Breach Response

In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify affected individuals and, where required, applicable regulatory authorities within the timeframes mandated by law. Notification will be provided via the email address associated with your account and/or by a notice posted on our website.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We respect and honor these rights in accordance with applicable law.

7.1 Rights Under U.S. Federal and State Privacy Laws

As a business operating in the United States, we comply with applicable federal privacy laws, including the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive trade practices in connection with data privacy. We also recognize and comply with applicable state privacy laws.

7.2 California Residents — CCPA/CPRA Rights

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include:

To submit a CCPA/CPRA request, please email us at [email protected] with the subject line "California Privacy Request." We will verify your identity before processing your request and respond within 45 days, with the possibility of a single 45-day extension where reasonably necessary.

7.3 Rights for Residents of Other States

Residents of other U.S. states may also have privacy rights under their respective state laws, including but not limited to:

• Virginia — Consumer Data Protection Act (CDPA)
• Colorado — Colorado Privacy Act (CPA)
• Connecticut — Connecticut Data Privacy Act (CTDPA)
• Utah — Utah Consumer Privacy Act (UCPA)
• Texas — Texas Data Privacy and Security Act (TDPSA)
• Florida — Florida Digital Bill of Rights (FDBR)

These rights may include the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of targeted advertising, the sale of personal data, and profiling. To exercise any of these rights, please contact us at [email protected].

7.4 General Rights Available to All Users

Regardless of your location, we strive to honor the following rights for all users:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to legal retention requirements
• Opt-Out of Marketing: You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly
• Account Deactivation: You may request deactivation of your account by contacting us

7.5 How to Submit Privacy Requests

To exercise any of your privacy rights, please contact us using the following methods:

• Email: [email protected] (Subject: "Privacy Rights Request")
• Website: hangryjoesmeal.click

We may need to verify your identity before processing your request. This verification process helps protect your information from unauthorized disclosure or deletion. We will not require you to create an account solely for the purpose of submitting a privacy rights request.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8.1 Retention Periods by Data Type

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures. In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such data without further notice.

9. Cookies and Tracking Technologies

Hangry Joe's uses cookies, web beacons, pixels, and similar tracking technologies on our website at hangryjoesmeal.click to enhance your experience, analyze traffic, and deliver relevant advertising.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly. These cannot be disabled. Examples include session cookies that maintain your login state and shopping cart contents.
• Performance and Analytics Cookies: These collect information about how visitors use our website, such as which pages are visited most often. We use tools like Google Analytics for this purpose.
• Functional Cookies: These remember your preferences and settings to provide a more personalized experience (e.g., saved delivery addresses, language preferences).
• Targeting and Advertising Cookies: These track your browsing habits to deliver advertisements relevant to your interests on our site and third-party platforms.

9.2 Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Use our cookie consent banner to accept or reject non-essential cookies when you first visit our website
• Adjust your browser settings to block or delete cookies (note: this may affect website functionality)
• Opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on
• Use the Digital Advertising Alliance's opt-out tool at optout.aboutads.info

Please note that restricting cookies may impact your ability to use certain features of our website, including placing orders or accessing your account.

10. Children's Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from minors. We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to delete such information from our records.

If we become aware that we have inadvertently collected personal information from a child under 18, we will delete that information as quickly as possible. We may implement age verification measures to help prevent minors from accessing our services.

11. International Data Transfers

Hangry Joe's is based in the United States, and your personal information is primarily collected, stored, and processed in the United States. If you are accessing our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.

By using our website and services, you consent to the transfer of your information to the United States. We take appropriate contractual and technical measures to ensure that any international transfers of personal data are conducted in compliance with applicable laws and that your information receives an adequate level of protection wherever it is processed.

If you are located in a jurisdiction with specific data transfer restrictions (such as the European Economic Area), please note that we process data in accordance with applicable legal transfer mechanisms. Please contact us at [email protected] for more information about our international data transfer practices.

12. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services, including food delivery aggregators, social media platforms, and payment processors. We are not responsible for the privacy practices of these third parties, and this Privacy Policy does not apply to their services.

We encourage you to review the privacy policies of any third-party websites or services you visit or use. The inclusion of a link on our website does not constitute our endorsement of the linked site or its privacy practices.

13. "Do Not Track" Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to DNT signals. However, you may use the cookie management options described in Section 9 to control tracking technologies on our website.

14. How to File a Privacy Complaint

We are committed to resolving any privacy concerns you may have. If you believe that we have not complied with this Privacy Policy or applicable privacy laws, we encourage you to contact us first so that we can work to address your concern.

14.1 Contact Us Directly

To file a privacy complaint or raise a concern with Hangry Joe's, please contact us at:

• Email: [email protected]
• Subject Line: "Privacy Complaint"
• Website: hangryjoesmeal.click

We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If additional time is needed, we will notify you of the expected resolution timeframe.

14.2 Complaints to Regulatory Authorities

If you are not satisfied with our response, or if you believe we are processing your personal data in violation of applicable law, you have the right to file a complaint with the appropriate regulatory authority:

Federal Trade Commission (FTC)

The FTC enforces privacy and data security protections under the FTC Act. You may file a complaint with the FTC at:

• Website: ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

California Residents — California Privacy Protection Agency (CPPA)

California residents may file complaints with the California Privacy Protection Agency:

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

California Attorney General

• Website: oag.ca.gov/privacy

Other State Attorneys General

Residents of other states may also file complaints with their respective state Attorney General's office. Contact information for your state's Attorney General can typically be found on your state government's official website.

15. Marketing Communications and Opt-Out

With your permission, we may send you promotional emails, newsletters, special offers, and other marketing communications about Hangry Joe's products, menu updates, and promotions.

15.1 How to Opt Out

You may opt out of receiving marketing communications from us at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email we send you
• Emailing us at [email protected] with the subject line "Unsubscribe"
• Updating your communication preferences in your account settings (if applicable)

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages (such as order confirmations, receipts, and account notifications) as these are necessary for the provision of our services.

15.2 Text Message Marketing

If you have opted in to receive SMS/text marketing messages from us, you may opt out at any time by replying "STOP" to any text message we send you. Standard message and data rates may apply.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes to this policy, we will:

• Post the updated Privacy Policy on our website at hangryjoesmeal.click with a new "Last Updated" date
• Send a notification to registered users via the email address on file
• Display a prominent notice on our website for a reasonable period following the update

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.

For material changes that require your consent, we will seek such consent before the changes take effect.

17. Legal Basis for Processing (U.S. Context)

Under applicable U.S. privacy laws, we rely on the following grounds for processing your personal information:

• Contract performance: Processing necessary to fulfill your food orders and provide our services to you
• Legal obligation: Processing required to comply with applicable federal and state laws, tax obligations, and regulatory requirements
• Legitimate interests: Processing for fraud prevention, security, business analytics, and service improvement, where these interests are not overridden by your privacy rights
• Consent: Where you have given explicit consent, such as for marketing communications or certain cookie placements

18. Contact Us for Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team using the information below. We are dedicated to addressing your concerns promptly and transparently.

This Privacy Policy was last updated on June 12, 2026. If you have accessed an older version of this policy, please refer to the current version posted at hangryjoesmeal.click for the most up-to-date information regarding our privacy practices.