Terms of Service

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Hangry Joe's ("Company," "we," "us," or "our"), the operator of the website located at hangryjoesmeal.click (the "Website") and all associated food services provided therein.

By visiting, browsing, registering on, or placing an order through this Website, you expressly agree to be bound by these Terms, our Privacy Policy (incorporated herein by reference), and any additional terms, guidelines, or rules applicable to specific services or features that may be posted on the Website from time to time. These Terms apply to all visitors, users, customers, and others who access or use the Website or our food services.

If you are accessing or using this Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and you agree to these Terms on behalf of that entity. In such cases, "you" and "your" will refer to that entity.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use this Website and place orders. By using this Website, you represent and warrant that you meet this age requirement. If you are under 18, you may only use this Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Hangry Joe's is a food service business operating in the United States that provides customers with access to food ordering, meal preparation, delivery coordination, and related culinary services through its Website at hangryjoesmeal.click. Our services may include, but are not limited to:

• Online food ordering and meal selection through our digital menu platform;
• Customization of food orders based on available options and dietary accommodations;
• Coordination of food pickup and/or delivery services to designated locations;
• Customer account management, order tracking, and order history features;
• Promotional offers, loyalty rewards, discount codes, and special meal deals;
• Customer support and communication services related to orders and inquiries;
• Nutritional and allergen information regarding menu items, to the best of our ability;
• Catering inquiries and bulk food order coordination for events or corporate needs.

We reserve the right to modify, suspend, expand, or discontinue any service, feature, menu item, or aspect of the Website at any time, with or without prior notice. Hangry Joe's does not guarantee the continuous, uninterrupted availability of any service and shall not be liable for any service interruptions, changes in menu offerings, or temporary unavailability.

The services provided through this Website are intended for personal, non-commercial use unless expressly agreed upon in writing by Hangry Joe's. Any commercial use of our services requires prior written authorization from the Company.

3. User Accounts and Registration

Certain features of the Website, including placing orders, saving preferences, and accessing order history, may require you to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information as prompted by the registration form;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Keep your password secure and confidential and not share it with any third party;
• Accept responsibility for all activities that occur under your account or password;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.

Hangry Joe's reserves the right to refuse registration, suspend, or terminate any account at our sole discretion, including for violation of these Terms. You may not create multiple accounts or use another person's account without their explicit authorization.

4. User Obligations and Prohibited Activities

By using this Website and our services, you agree to use them only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations. You are solely responsible for your conduct and any content you submit or transmit through the Website.

4.1 User Obligations

As a user of this Website, you agree to:

• Provide truthful, accurate, and complete information when placing orders or creating an account;
• Ensure that delivery addresses, contact details, and payment information are valid and current;
• Be available to receive your order at the designated pickup or delivery time;
• Treat Hangry Joe's staff, delivery personnel, and other users with respect and professionalism;
• Comply with all applicable food safety guidelines regarding handling and storage of delivered food;
• Report any food quality issues, allergic reactions, or service concerns promptly and in good faith.

4.2 Prohibited Activities

You expressly agree NOT to engage in any of the following prohibited activities:

• Using the Website for any fraudulent, deceptive, or unlawful purpose;
• Submitting false, misleading, or fraudulent orders or payment information;
• Attempting to gain unauthorized access to any portion of the Website, server, or connected systems;
• Using automated tools, bots, scrapers, or crawlers to extract data from the Website without written permission;
• Interfering with or disrupting the integrity, performance, or security of the Website;
• Uploading or transmitting viruses, malware, or any other malicious code;
• Harassing, threatening, or abusing Hangry Joe's employees, contractors, or other users;
• Using the Website to collect or harvest personal data about other users without their consent;
• Reverse engineering, decompiling, or disassembling any software or technology used on the Website;
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity;
• Violating any intellectual property rights of Hangry Joe's or any third party;
• Engaging in conduct that restricts or inhibits any other user from using the Website;
• Placing orders with no intention to pay or repeatedly refusing delivery without valid cause.

Violation of these prohibited activities may result in the immediate suspension or termination of your account, cancellation of pending orders, and may subject you to civil and/or criminal liability under applicable law.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

When you place an order through hangryjoesmeal.click, you are making an offer to purchase food items and services subject to these Terms. We reserve the right to accept or reject any order at our discretion. An order confirmation sent to your email address constitutes acceptance of your order by Hangry Joe's.

All orders are subject to product availability. If an item is unavailable after your order has been placed, we will notify you and offer a suitable alternative or a full refund for the unavailable item.

5.2 Pricing

All prices listed on the Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes, including sales tax where applicable. Prices may vary based on your delivery location. Delivery fees, service charges, and applicable gratuities may be added at checkout and will be clearly displayed before you confirm your order.

Hangry Joe's reserves the right to change menu prices, promotional pricing, and fees at any time without prior notice. Price changes will not affect orders that have already been confirmed.

5.3 Payment

Payment is due at the time of order placement. We accept major credit cards, debit cards, and other payment methods as indicated on the Website. By submitting your payment information, you represent and warrant that you are authorized to use the payment method provided and that the information is accurate.

All payment transactions are processed through secure third-party payment processors. Hangry Joe's does not store your full credit card or payment details on our servers. By using our payment services, you also agree to the terms and conditions of our payment processing partners.

5.4 Refunds and Cancellations

Once an order has been confirmed and preparation has begun, cancellations may not be possible. If you wish to cancel an order, please contact us immediately at [email protected]. Refund eligibility will be determined on a case-by-case basis. Refunds for food quality issues or incorrect orders will be reviewed and processed within a reasonable timeframe in accordance with applicable consumer protection laws.

6. Food Safety, Allergens, and Dietary Information

Hangry Joe's takes food safety seriously and complies with applicable federal and state food safety regulations, including those enforced by the U.S. Food and Drug Administration (FDA) and relevant local health authorities. However, you acknowledge and agree to the following:

• Menu items may contain or come into contact with common allergens including, but not limited to, gluten, dairy, eggs, nuts, soy, fish, and shellfish;
• While we endeavor to provide accurate allergen and nutritional information, we cannot guarantee a completely allergen-free environment due to shared kitchen equipment and preparation areas;
• It is your responsibility to review allergen information before placing an order and to inform us of any dietary restrictions or severe allergies at the time of ordering;
• Hangry Joe's shall not be liable for any allergic reactions or health consequences resulting from consumption of our food if you have failed to disclose known allergies or have consumed food contrary to disclosed allergen warnings.

If you have a severe food allergy, we strongly encourage you to contact us directly at [email protected] before placing an order to discuss your specific needs.

7. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the overall design and compilation of the Website (collectively, the "Content"), is the property of Hangry Joe's or its content suppliers and is protected by United States copyright, trademark, trade dress, and other applicable intellectual property laws.

The Hangry Joe's name, logo, and all related marks, logos, product and service names, designs, and slogans are trademarks of Hangry Joe's or its affiliates. You may not use such marks without the prior written permission of Hangry Joe's. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for personal, non-commercial purposes related to ordering our food services. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Content;
• Use data mining, robots, or similar data gathering and extraction tools on the Website;
• Download or copy account information for the benefit of any third party;
• Use any Content or materials for commercial purposes without prior written consent from Hangry Joe's.

Any unauthorized use of the Content or trademarks on this Website terminates the permission or license granted herein and may constitute infringement of applicable intellectual property laws, subjecting you to civil and criminal penalties.

8. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources, including delivery partners, payment processors, and social media platforms. These links are provided for your convenience only. Hangry Joe's has no control over the content, privacy practices, or policies of third-party websites and accepts no responsibility for them.

The inclusion of any link on the Website does not imply endorsement, approval, or recommendation by Hangry Joe's. You access third-party websites and services at your own risk and subject to their respective terms and conditions. We encourage you to review the privacy policies and terms of any third-party site you visit.

9. Disclaimer of Warranties

Hangry Joe's does not warrant or make any representations regarding the results that may be obtained from the use of the Website, or regarding the accuracy or reliability of any information obtained through the Website. No advice or information, whether oral or written, obtained from Hangry Joe's or through the Website shall create any warranty not expressly made herein.

10. Limitation of Liability

The foregoing limitations apply whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if Hangry Joe's has been advised of the possibility of such damages. In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law.

In any event, the total aggregate liability of Hangry Joe's to you for all claims arising out of or related to your use of the Website and services shall not exceed the total amount paid by you to Hangry Joe's in the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred dollars ($100.00), whichever is greater.

11. Indemnification

You agree to defend, indemnify, and hold harmless Hangry Joe's, its affiliates, licensors, service providers, employees, agents, officers, directors, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or any of the services provided therein;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your infringement of any intellectual property or other rights of any third party;
• Any content, information, or materials you submit, post, or transmit through the Website;
• Your fraud, willful misconduct, or gross negligence;
• Any misrepresentation made by you in connection with your use of the Website or services.

Hangry Joe's reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with Hangry Joe's in asserting any available defenses.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Hangry Joe's is registered and operates, without regard to its conflict of law principles.

Subject to the dispute resolution provisions below, you agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the appropriate federal or state courts located in the United States, and you hereby consent to personal jurisdiction in such courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

These Terms are also subject to applicable federal laws of the United States, including but not limited to the Federal Trade Commission Act (FTC Act), which governs unfair or deceptive trade practices, and applicable consumer protection laws. Where you are located in California, additional rights may apply under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as detailed in our Privacy Policy.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute informally by contacting Hangry Joe's directly at [email protected]. We will make good-faith efforts to resolve the dispute within thirty (30) days of receiving your written notice. If the dispute is not resolved within this period, either party may proceed with the formal dispute resolution process described below.

13.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for claims that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the use of our Website and services that cannot be resolved informally shall be resolved by binding individual arbitration rather than in court, in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA), as modified by this Agreement.

The arbitration shall be conducted in the United States, in the state where Hangry Joe's principally operates, unless the parties agree to a different location or to conduct the arbitration remotely. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, both you and Hangry Joe's waive any right to a jury trial. You further agree that you may not participate in a class action against Hangry Joe's.

13.4 Exceptions

Notwithstanding the above, either party may seek emergency injunctive relief in a court of competent jurisdiction to protect intellectual property rights or confidential information pending the outcome of arbitration.

14. Term and Termination

These Terms of Service are effective from the moment you first access or use the Website and shall remain in full force and effect for as long as you continue to use the Website or our services, unless earlier terminated as set forth herein.

Hangry Joe's may, in its sole discretion, at any time and for any reason, with or without cause:

• Terminate or suspend your access to the Website or your user account;
• Cancel any pending orders and refund amounts paid (less any applicable fees) at our discretion;
• Remove or disable any content or information you have submitted through the Website;
• Take any other action we deem necessary to enforce these Terms or protect our business interests.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination, your right to use the Website and services will immediately cease.

Sections of these Terms that by their nature should survive termination shall remain in effect after termination, including but not limited to: Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

15. Changes to These Terms

Hangry Joe's reserves the right, at our sole discretion, to modify, amend, update, or replace these Terms of Service at any time. We will provide notice of material changes by:

• Posting the revised Terms on this page with an updated "Last Updated" date at the top;
• Sending an email notification to the address associated with your account (if applicable);
• Displaying a prominent notice on the Website homepage.

Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically. If you do not agree to the revised Terms, you must discontinue use of the Website and our services immediately.

If a material change to these Terms adversely affects your rights, and you are a registered account holder, you will have the right to terminate your account within thirty (30) days of notice of the change. Continued use after that period shall constitute acceptance of the updated Terms.

16. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. The Privacy Policy describes how we collect, use, share, and protect your personal information in accordance with applicable United States laws, including the FTC Act, and where applicable, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please review our Privacy Policy carefully before using the Website.

17. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, while preserving the intent of the original provision. If such modification is not possible, the invalid or unenforceable provision shall be severed from these Terms.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect. The failure of Hangry Joe's to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless expressly acknowledged and agreed to in writing by an authorized representative of Hangry Joe's.

18. Waiver

No waiver by Hangry Joe's of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Hangry Joe's to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies posted by Hangry Joe's on the Website, constitute the entire agreement between you and Hangry Joe's with respect to your use of the Website and our services. This Agreement supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

No oral representations, statements, or inducements apart from the written terms set forth herein shall bind either party. In the event of a conflict between these Terms and any other agreement you may have with Hangry Joe's, these Terms shall govern unless the other agreement specifically states otherwise in writing.

20. Force Majeure

Hangry Joe's shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government regulations or orders, labor disputes, supply chain disruptions, power outages, internet or telecommunications failures, or any other event beyond our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, Hangry Joe's will notify affected customers as soon as reasonably practicable and will use commercially reasonable efforts to resume normal operations as quickly as possible. Orders impacted by a Force Majeure Event may be cancelled with a full refund or rescheduled at the customer's option.

21. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, your orders, or any aspect of our services, please do not hesitate to contact us using the information provided below. We are committed to resolving your inquiries promptly and professionally.

For the most efficient response, please include your order number, account email address (if applicable), and a detailed description of your inquiry or concern when contacting us. We aim to respond to all inquiries within two (2) to five (5) business days.